Showing posts with label Dr Brian Morton. Show all posts
Showing posts with label Dr Brian Morton. Show all posts

Sunday, December 4, 2011

SWSLHD and Bowral's Health - 59

HCCC denies doctors the ‘option to state their case’



2nd Dec 2011
Byron Kaye   all articles by this author - Medical Observer


THE NSW Health Care Complaints Commission (HCCC) has been forced to scrap its standard practice of giving every complaint recipient the chance to respond as it struggles with a sharp rise in notifications despite falling staff numbers.
HCCC commissioner Kieran Pehm also revealed, in the commission’s annual report, that the agency has stopped contacting each complainant to discuss their grievance, and its “service to complainants and providers has suffered” as complaints against the state’s medical professionals rose 16.8% in 2011.

The spike came as permanent staff at the HCCC, the only state-based health watchdog since all others merged into AHPRA, continued to decline from 85 in 2007–08 to 77 now.

“In response to the increasing number of complaints, the commission has had to alter its practices, which has resulted in an inevitable reduction in the level of customer service,” Mr Pehm wrote.

“As a result of the increased demand on its resources, the commission had to limit the action it takes on complaints. This means that in more cases, it no longer clarifies the issues with the complainant, does not seek a response from the provider and gives notice of the outcome only in writing.”

An HCCC spokesperson said the report specified that the new strategy of assessing notifications “solely based on the information provided in the complaint” applied mostly to minor complaints deemed likely to be dismissed anyway.

However, Avant medico-legal consultant Dr Craig Lilienthal said the new measure amounted to “denial of natural justice” as it meant more health professionals were not given the option to state their case, however minor the complaint.

“It’s a huge step backwards... making the complaints process totally unreasonable,” he said.

But Dr Brian Morton, chair of the AMA’s general practice council, supported the measure, saying it would save taxpayer money and take up less of doctors’ time with “frivolous complaints”.
COMMENTS:

 
Gila-mdc
2nd Dec 2011
3:04pm
What a good idea - the HCCC can undertake its independent evaluation and sort of the real ones from the ridiculous, nonsensical complaints.
 
ton doulos
2nd Dec 2011
3:33pm
Finally one of these kangaroo courts is been to be seen for what it really is .
viz.and institution not interested in the nature of any issue rather that the real issue is that there has been a complaint at all
 
DrPhil
2nd Dec 2011
6:14pm
so now you can kick the doctor who can't defend themselves???? we need more details on the difference between Brian's position and Craig's.
 
Babyteeth
2nd Dec 2011
9:18pm
In the NSW Parliament Second Reading (2005) of the new HCCA Act, the HCCC were told not to investigate Minor Complaints anymore. Finally, in 2011, they are now answering that directive. In between times, many Drs have been prosecuted for minor Complaints, and one Dr was de-registered for multiple minor Complaints (new Section 37 of the MPA). This couldn't go on, so the HCCC has finally taken the correct position....Simple airing of Complaints is the best way to go, and there really is no need for Drs to reply, but they can if they want to....hopefully this is a move away from the punitive model.... All Drs need to be investigated all of the time, and that is the end point we should aim for......Also, most minor Complaints are false Complaints, and need to be ignored, and shouldn't be added together to convict the Dr....False minor Complaints brought down our Medical Insurance Industry.
 
Babyteeth
2nd Dec 2011
9:23pm
We have to laugh at Avant Insurance and the AMA who stood around for Thirty years, and allowed innocent Drs to be prosecuted, and pursued relentlessly by the HCCC and the NSWMB. Avant Insurance and the AMA, told the innocent Drs to plead guilty and accept their Medicine. Both the AMA and Avant, also allowed and encouraged the most hideous changes to NSW Legislation from 2005 onwards. Both the AMA and Avant, encouraged the few 'bad Apples' concept of Prosecution as long as the HCCC didn't pursue the Specialists and their mates.... Note, both the AMA and Avant, have changed their core people for decades, and so nothing changes, yet it appears the HCCC may be changing...
 
Dr Anne
2nd Dec 2011
11:29pm
a psychotic relative of a patient once made an unfounded complaint about me, but I could do nothing about it. Why couldn't I complain about him? He was a professional (non-medical)and spent his time writing to the HCCc about various doctors. But nothing was done to stop him.
And, Babyteeth, you don't make sense -if 'all doctors need to be investigated all of the time', but most complaints need to be ignored, where is the logic in that?
 
Babyteeth
3rd Dec 2011
12:07am
Dr Anne, your Complainant was a Psychopath,as they like to destroy people, and the system we had in the past, encouraged these outrageous Complainants.,,, in the past, whether this encouragement of Complaints crossed the line to pre-meditation of Complaints against targeted Drs (a likely evolution), is what I am concerned has not been answered to date. ....... I want a level playing field, a benign system, where all Drs weaknesses are recognised, challenged and improved....yes, my statement contradicts, but we will have to compromise with the Authorities,....and even I have learnt from a vexatious Complainant who pressed my buttons and got me to respond, and even to get angry.... I am trying to find a system, that will satisfy the Authorities, but almost removes totally the punitive component of the system.....I only want Punishment of Drs for totally reckless intoxication, crimes and criminal exploitation of their position....A Dr should not fear the end of their career every time they get a Complaint....... Also, the defence of Complaints can be far too complicated to test in Court, ....for example, 'misdiagnosis', 'botched surgery' and 'failed follow-up' Complaints often accuse the wrong Dr as there may be 6 other Drs involved in the background of the patient's care....and history tells us the 'better and most innocent' Dr of those involved ends up facing the prosecution....
 
DR GEORGE QUITTNER
4th Dec 2011
7:21am
IF ONLY IT WERE THAT SIMPLE. The psychopaths also have access to the courts. The unfettered access by mentally disturbed patients to "due legal process" can convert a conscientious doctor's life into a nightmare. I would caution any doctor who thinks they can manage the narcissist.

Tuesday, October 25, 2011

SSWAHS = SWSLHD + SLHD and the Medicare Locals - 60

Mediation failure forces divisions to quit ML merger

Medical Observer

DOUBTS about the federal government’s Medicare Local (ML) boundaries have re-emerged after mediation between two Sydney division-led bodies, aimed at forcing them into a single ML, collapsed.

Souring relations between a Bankstown division-led consortium and a group led by Macarthur and Southern Highlands divisions prior to the first ML deadline had previously prompted the AGPN to appoint a mediator so the parties could form an ML by next year.

But mediation has since failed, with Macarthur-Southern Highlands having now lodged its own bid, which could see it handed responsibility for the 35 practices it is locked in a feud with.

A Macarthur spokesperson told MO the group would not agree to further mediation until the fate of the ML had been decided.

Bankstown chair Dr Susan Harnett said if the department of health would not force Macarthur-Southern Highlands into more mediation, it should simply split the ML in two.

“It’s such an enormous area with so many complex needs and organisations,” she said.

Dr Brian Morton, chair of the AMA Council of General Practice, warned divisions to settle their differences or risk having general practice “locked out” of MLs. A department spokesperson said the awarding of tenders took into account the applicants’ “ability to engage with key stakeholders”.


Well, it seems the fickle finger of fate has written on the wall of the Southern Highlands Division of General Practice! Christmas is beginning to look gloomy for the CEO and Board of the local Division. 

The final paragraph of the statement above is pretty clear about what causes a Division like the Macarthur - Southern Highlands consortium being "locked out" of Medicare Locals because they can't settle their differences. Certainly the Department of Health and Aging representative suggesting the criteria of the applicant's "ability to engage with key stakeholders" does not apply to the SHDGP's involvement with local people, public and private health practitioners and NGOs. Telling key stakeholders after the event what the SHDGP has done to apply for Medicare Local funding is hardly consulting or engaging, with them.

The other bit of mis-information the Chair of the SHDGP published in his lengthy column in the Division's last newsletter was that the mediation between the Macarthur-Southern Highlands consortium ended because the Bankstown GP Division put in their own application. However, the report published above suggests that it was the Macarthur-Southern Highlands consortium who withdrew from the mediation to lodge their own submission first. Further, the Macarthur spokesperson stated that they would not engage in any further mediation until after the outcome of the second series of Medicare Local allocations had been resolved. It seems they are hoping to get in and only then use their improved position to hammer away at the Bankstown GP Division.

"Bankstown chair Dr Susan Harnett said if the department of health would not force Macarthur-Southern Highlands into more mediation, it should simply split the ML in two.
“It’s such an enormous area with so many complex needs and organisations,” she said."  
This suggestion by Dr Harnett is Solomon-like in its simplicity. The Medicare Local could be split in two. However, in order for the Bankstown GP Division to achieve the numerical population quota set by DoHA, required for MLs it is likely that they may have to extract from Macarthur-Southern Highlands some of the territory that they acquired prior to the implementation of the Medicare Locals. 
Can I see these empire-building expansionists willing to hand over territory? Not likely!

Monday, October 17, 2011

SWSLHD and Bowral's Health - 33

McGorry’s mental health minefield


Professor Patrick McGorry is fending off a barrage of bitter and very personal dissent over his approach to mental health.

AT THE eye of the stormy debate around mental health funding sits one man: the 2010 Australian of the Year, Professor Patrick McGorry.
While he’s lifted the profile of mental health among the general public – and been referred to as ‘the most powerful psychiatrist in the world’ – many of his peers have showered him with criticism since the 2011–12 federal budget.
That’s when funding was diverted from  the GP-led Better Access program to early intervention youth services, leaving GPs concerned that there would be a gaping hole in primary care services for mental health patients.

Professor McGorry, an adviser to the government on mental health funding and founder of the Early Psychosis Prevention and Intervention Centres (EPPIC) and headspace programs, has been accused of bias towards his early intervention models and conflict of interest over his advisory position to the government.

There is also doubt about the stated benefits of EPPIC and headspace, which have scored almost a quarter of the $2.2 billion mental health package.
And there’s concern around early intervention treatment that involves giving antipsychotic medication to young people merely at risk of psychosis.
“We need to get broader advice to government, we need the right advisers, who truly understand developmental principles and a lifespan approach,” says Professor Louise Newman, director of the Centre for Developmental Psychiatry and Psychology at Monash University.

The criticisms have grown increasingly personal in recent weeks. Professor McGorry was attacked by a prominent American psychiatrist, Professor Allen Frances, chair of the DSM-IV Task Force, who accused him in the Psychiatric Times of having a “messianic blind spot” and being an “unreliable evaluator of scientific evidence”.

Professor McGorry says these kinds of criticisms are “false and baseless” and “those making them have not been able to substantiate them in the face of facts”.
He vehemently refutes suggestions of a conflict of interest over his advisory role with the government.
“It is unclear exactly what improper behaviour I’m being accused of here,” he says.
“It is also unclear what criteria would disqualify my participation in the expert group due to my involvement in non-profit youth mental health organisations that would not also disbar all other members of the expert group on the grounds of their professional or organisational affiliations.”

The government says Professor McGorry was just one member of the Mental Health Expert Working Group, which was made up of experts from a range of health and non-health sectors, plus consumer and carer representatives.
“While these consultations helped to inform the development of the government’s record mental health package, decisions on the specific content... were solely a matter for the government,” said a spokesperson for Mark Butler, Minister for Mental Health.

With regard to claims of bias over the high proportion of funding that youth mental health received in the budget, Professor McGorry said three-quarters of the mental health budget went to areas other than youth.
“I would also note that when the Independent National Health and Hospitals Reform Commission considered this issue, they made early intervention models the first two of their 12 mental health recommendations.”

Most psychiatrists’ criticisms concern whether the benefits of the early intervention programs have been overstated. Nearly two-thirds of pyschiatrists in a recent poll thought the government’s focus on EPPIC was inappropriate.1

Professor Frances has described it as a “massive new experiment in early intervention”. Others question Professor McGorry’s claims that the programs are backed by solid evidence.
“They’ve made a lot of promises and raised a lot of expectations and these have not been borne out in the studies,” says Professor David Castle, head of psychiatry at Melbourne’s St Vincent’s Hospital.

In response, Professor McGorry argues early intervention programs like these have been used in hundreds of centres internationally for many years with great success.
“Consequently, there is very good evidence that early intervention for first-episode psychosis is more humane, effective and cost-effective.”

Adelaide University Associate Professor Jon Jureidini says he is concerned the early intervention programs have been misrepresented.
“I don’t think there’s anything wrong with either EPPIC or headspace as models, but there are other approaches to youth mental health, and these two approaches have not been proven to the extent where they dominate the funding,” Professor Jureidini says.

Concerns about the efficacy of the early intervention approach are not shared by the Royal Australian and New Zealand College of Psychiatrists (RANZCP), which has called them “essential” in a recent Senate submission on mental health funding.
“The government must commit to the full implementation of a national youth primary care service (headspace or similar) and a national network of Early Psychosis Prevention and Intervention Centres,” the RANZCP submission stated.
One controversial issue is whether the EPPIC treatment model involves giving antipsychotic medication to young people at risk of psychosis.
A trial by Professor McGorry of antipsychotic drugs on people aged 15–40 who were “at risk” of psychosis was recently cancelled.
“A lot of people are very, very concerned about the potential for over-labelling, over-medicalising and over-treating youngsters,” says Professor Castle.
“In America there’s been a 400% increase in bipolar diagnosis in children, and these kids do not all go on to get bipolar disorder. There’s a danger this sort of stuff will happen here.”

Professor McGorry, however, has repeatedly stated that antipsychotic medication will not be used as a first-line treatment option.
“A key goal of youth mental health models... is to address the over-medication of people with mental ill health in our overstretched and under-resourced mental health system,” he wrote recently on his website.
AMA president and GP Dr Steve Hambleton supports the need for early youth intervention.
“In general we want to intervene early and it doesn’t necessarily mean early use of medication,” he says. “We don’t want to label people too early, but services like headspace are appropriate for young people. We don’t want to put people on medication up front and Professor McGorry doesn’t want to do that either.”
For many GPs, a crucial issue is whether Professor McGorry’s influence has seen funding diverted to early intervention services at the expense of the Better Access program.
“Everyone would applaud his bringing youth mental health issues to the fore, but we have a right to be very angry about the diversion of funding,” says Dr Brian Morton, chair of the AMA Council of General Practice.

While the RANZCP and AMA acknowledge there may have been problems with evaluating Better Access properly, GPs believe the cuts will be devastating.
“The mental health cuts are going to disadvantage patients, in particular those who have more chronic and difficult issues,” says Perth GP Dr Stephen Wilson.
Professor McGorry describes Better Access as an “excellent program” that has been a “building block for mental health reform”.
“While I personally did not advocate the changes made in the recent budget – nor did I have prior knowledge of the changes – now that this has occurred, we need to review what is really required to provide appropriately skilled care for those with more complex mental disorders for which Better Access was designed,” he says.
“In the very next federal budget, the federal government [should] fund a more specialised tier of service which would draw in clinical psychologists – who are clearly required if the problem is more serious and persistent –  psychiatrists in many cases, and other disciplines as well, notably social workers and occupational therapists.”

Some argue the real need is for more independent analysis of all areas of mental health and a more involved discussion on which ones have the greatest need.
“I would implore people like Patrick McGorry to understand they are a part of a much bigger system,” says Dr Wilson.
“They need to take a step-back view of policy and realise it’s not just their area of work that needs a lot more funding.”

Professor McGorry says his core recommendation is that mental health policy should ensure all Australians of all ages have the same access to quality care for mental ill health, as for physical ill health.
“Those criticising the decisions of the government on mental health reform are perfectly entitled to do so, though it would be good to learn what their alternative plans are, if any, especially for the million young people with mental ill health,” he says.  

Reference
1. Psychiatry Update, 6 October 2011, http://enews.psychiatryupdate.com.au/cgi-bin19/DM/t/nMCS0FVx0FM0j7tF0E7